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September 22, 2008 at 11:04 AM

When Restaurant Service Goes South

Hope everyone out there had a wonderful weekend! I dodged Saturday’s buckets of rain by holing up in Eastlake’s Le Fournil with a good book and an almond croissant (yum).

Since Nancy’s away for one more week, today we revisit one of her most-popular columns, one that addresses a perennial topic: Restaurant service. In it, she ruminates on the different ways she and her husband, Mac, handle less-than-stellar treatment when they dine out.

”The way I see it, when service isn’t what it should be, I’m inclined to give a place the benefit of the doubt. The way he sees it, he’d ”rather throw the money in the street” than return to a place where he’s encountered bad service. And therein lies the difference between a paid critic (me), and a restaurant-critical patron (him): My job description requires that I give the place another chance, visiting three, sometimes four times before making a final assessment. His — and presumably yours– does not.”

Read the whole column here.

Nancy wonders: What do you do in similar circumstances? When restaurant service is bad, do you stay or do you go? And if you stay, do you go back? Are you apt to give a place the benefit of the doubt, or is it ”Strike one and yer out!”

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