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Brier Dudley's blog

Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

September 20, 2006 at 10:38 AM

The best broadband customer service

According to a new survey released by J.D. Power and Associates, customers are happiest with Midwest provider Wow!

Among the big providers here in the Northwest, Verizon and Qwest are providing above-average service and Comcast is below average, according to the survey.

PeoplePC scored the highest among dialup providers. MSN and EarthLink were also above average. United Online, AOL and AT&T/Yahoo! were ranked below average.

Here’s a link to the press release.

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