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Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

March 26, 2007 at 9:55 AM

Microsoft admits Xbox Live account hacks, finally

What took so long?

Complaints about account problems have been floating around for months, but the company finally fessed up Friday after they were called on it by outspoken security researcher Kevin Finisterre, the “Month of Apple Bugs” guy. ComputerWorld has the rundown and links to Finisterre‘s online account (of the situation).

Xbox blogger Larry Hyrb’s mea culpa on Friday noted that Xbox Live itself wasn’t hacked, but the support center was vulnerable to social engineering.

In other words, you could use “Rockford Files” techniques to talk the customer service reps into giving out account information. Hyrb said they’re being retrained.

Comments | Topics: Games & entertainment, Microsoft

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