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Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

August 16, 2007 at 5:22 PM

Latest word on Skype outage: Deficient algorithm

A statement just issued by Skype, via spokesman Ryan Wallace:

Apologies for the delay, but we can now update you on the Skype sign-on issue. As we continue to work hard at resolving the problem, we wanted to dispel some of the concerns that you may have. The Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen. This problem occurred because of a deficiency in an algorithm within Skype networking software. This controls the interaction between the user’s own Skype client and the rest of the Skype network.

Rest assured that everyone at Skype is working around the clock — from Tallinn to Luxembourg to San Jose — to resume normal service as quickly as possible.

Wallace said he “will be reachable by cell during the evening.”

Comments | More in | Topics: Telecom, Web

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