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Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

May 21, 2008 at 12:00 AM

Talisma sold to Texas firm

Bellevue customer service software company Talisma has been sold to nGenera, an Austin, Texas-based enterprise software company that plans to further expand its presence in the area.

Financial terms weren’t disclosed as part of the announcement today.

Talisma does not expect any layoffs and will actually be moving to larger Bellevue offices because it plans to add more employees, spokeswoman Ann Reichert said.

The company now employs 90 in Bellevue and 280 globally, about the same as nGenera, which will have about 550 employees altogether.

Talisma was started in 1999 by Microsoft veteran Pradeep Singh and became an early local player in global services, operating headquarters here and a large development center in Bangalore, India.

Both Talisma and nGenera are investments of venture capitalist Oak Investment Partners, which tried in 2003 to bulk up Talisma by merging it with Vancouver, B.C.-based Pivotal. That $48 million deal fell through.

More recently, Oak Investment has been working to bulk up nGenera, leading a $50 million funding round in March to accelerate the company’s growth.

In April the company changed its name to nGenera, from BSG Alliance, and reorganized into three business units focused on software for human resources, management and customer service.

The customer service unit — “nGen Customer” — will now relocate to Bellevue, Reichert said.

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