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Brier Dudley's blog

Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

September 4, 2008 at 4:05 PM

Early review of local FiOS TV service: Great, but no CBC

I just heard from Randy Elder, a reader in Lynnwood who is among the area’s first customers to get Verizon FiOS TV service.

After getting the service installed Aug. 29, he’s regularly checked the broadband speed and found it mostly meets or exceeds the promised 10 down, 2 up.

TV quality seems a bit sharper than the Comcast service he had before, and Verizon did a nice job adding the fiber optic receiver into the structured wiring setup in his garage, he said.

But there is one potential deal-killer: The 400 FiOS channels offered locally do not include CBC, the Canadian network that’s one of his favorites.

CBC’s going to be essential for sports fans around here during the upcoming Vancouver Olympics. (See Ron Judd’s Olympics blog for more on this subject).

CBC is the first “local” channel listed on the printed program guide, dated August 2008, that Verizon provided but it’s incorrect, he said — the channel isn’t received.

He even called Verizon, explaining to the customer support people in California how he was able to watch Michael Phelps live while they had to wait for NBC, to no avail.

“I’ve actually been debating, do I want to go back to Comcast for CBC?” he said.

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