Lots of people think they’re overpaying for wireless service, and they’re right, according to a new report from BillShrink.
The billing analysis website studied more than 230,000 people’s wireless plans last year and compared them with actual wireless usage.
It concluded people overpay an average of $336 per year because they’re confused about all the different plan options.
“Despite the best efforts from the FCC and the carriers to create transparency in wireless fees, we’ve found that people are becoming even more confused about how to right-size their cellphone plans,” Schwark Satyavolu, BillShrink chief executive, said in a release. “While tiered pricing creates more choice, it makes it paramount for people to accurately assess their phone usage. Even though data usage is surging, the majority of wireless customers are still throwing away money by getting plans with too much data capacity.”
Highlights from its analysis:
— People estimate that they need 711 wireless anytime minutes per month, but in actuality, the average person uses 651 anytime minutes per month.
— People estimate that they use an average of 2,566 text messages a month. However, the average person uses 1,555 text messages a month.
— People assume that they need 54MB of data per month, but they are actually using 81MB, which is still considerably less than current tiered data options, which start at 150 MB.
The company simultaneously released another one of its charts comparing different phone plans: