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Brier Dudley's blog

Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

February 4, 2011 at 11:47 AM

Seattle iPhone users mostly fine with AT&T, not switching

The results of our poll of Seattle-area iPhone users are pretty interesting.

Despite all the fretting about AT&T service that you read about, the majority of iPhone users responding to the poll believe the network’s fine or even great.

The poll, which ran in my blog for the past 24 hours, received 1,837 responses before I shut it down a few minutes ago. The results were pretty mixed, which isn’t surprising given the variation in cell service that people experience in different locations.

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Asked if they’re happy with their iPhone on AT&T’s network in the Seattle area, 53 percent said yes and 5 percent said they don’t care too much about the network. Another 44.8 percent said the network is not great or awful.

That satisfication tracks to the percentage of iPhone users wanting to switch to a Verizon model.

Asked if they’ll buy a new Verizon iPhone to get better service, 58 pecent said no or probably not. About 4 percent said they don’t care.

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Among those leaning toward a Verizon iPhone, 15.5 percent said they’re absolutely making the switch, right away; 23 percent said maybe.

Next we’ll have to see how the Verizon iPhone buyers feel about their new service, and whether they’re affected by Verizon’s plans to limit data usage and degrade iPhone photos and videos if needed to maintain service levels.

Thank you to those who participated in the survey.

Comments | More in | Topics: Apple, iPhone, Verizon

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