Comcast early today made TV Japan available for free to all of its digital cable customers in Washington, so they can get earthquake news from the 24-hour Japanese news channel.
TV Japan airs on digital cable channel 245. It’s normally a premium channel requiring an extra charge, but Comcast unencrypted the signal today. It will remain free for a week to Washington state Comcast customers, the company said.
UPDATE: A few people have mentioned in the comments that they’re not receiving the channel. I checked with Comcast spokesman Steve Kipp, who said the channel is working. Customers should first make sure their connections are secure, he said. If that doesn’t work, they can call 1-800-COMCAST and try and sort it out over the phone.
“If that doesn’t work, we can send a service technician to their home,” Kipp said via email.