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Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

March 11, 2011 at 11:01 AM

For quake news, Comcast makes TV Japan free

Comcast early today made TV Japan available for free to all of its digital cable customers in Washington, so they can get earthquake news from the 24-hour Japanese news channel.

TV Japan airs on digital cable channel 245. It’s normally a premium channel requiring an extra charge, but Comcast unencrypted the signal today. It will remain free for a week to Washington state Comcast customers, the company said.

UPDATE: A few people have mentioned in the comments that they’re not receiving the channel. I checked with Comcast spokesman Steve Kipp, who said the channel is working. Customers should first make sure their connections are secure, he said. If that doesn’t work, they can call 1-800-COMCAST and try and sort it out over the phone.

“If that doesn’t work, we can send a service technician to their home,” Kipp said via email.

Comments | Topics: Asia, Comcast

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