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HealthCare Checkup

The Seattle Times health-care team tracks the local impact of the Affordable Care Act.

October 2, 2013 at 11:34 AM

Washington Healthplanfinder still not fully working

From Patrick Marshall:

The Washington Healthplanfinder, the website for the new health insurance exchange, is still experiencing severe glitches, with Web pages taking more than a minute to load.  The process of creating an account, necessary to save application information, could not be completed successfully.

The site, at wahealthplanfinder.org, has had performance problems since it launched Tuesday morning. It was down for repairs into Tuesday afternoon. It went back up about 2 p.m., but performance has been spotty.

The Washington Health Benefit Exchange, which runs the site, declined to give any details about the problems.  Bethany Frey, spokeswoman for the exchange, says the staff will have more information “soon.”

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