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HealthCare Checkup

The Seattle Times health-care team tracks the local impact of the Affordable Care Act.

November 19, 2013 at 6:29 PM

Nearly 100,000 have enrolled in coverage on Healthplanfinder

The pace of enrollment on Washington Healthplanfinder has picked up in November, according to the latest enrollment figures, released Tuesday by the Washington Health Benefit Exchange.

In October, 55,367 residents enrolled in coverage through the state’s online insurance exchange. During the first two weeks of November, that figure jumped to 98,399.

The new number includes 86,657 people who have enrolled in Medicaid – compared with 48,324 who had enrolled in Medicaid by Oct. 31 – and 11,742 who have purchased a qualified health plan, compared with 7,341 in October.

People who have enrolled in one of the qualified health plans sold through the exchange have completed the entire process, including selecting a plan and submitting payment. The first premium payment is due Dec. 23 for coverage that begins Jan. 1, 2014.

An additional 32,176 residents have completed an application for a qualified health plan but have not submitted payment, according to the exchange.

Among the 86,657 who have enrolled in Medicaid through the exchange, 46,827 are newly eligible for coverage, which begins Jan. 1 under the state’s Medicaid expansion. The other 39,830 were previously eligible for the program, and their coverage begins immediately.

An additional 127,375 residents have either started applications or completed applications that still need to be finalized, according to the exchange.

The volume of calls to the customer support center’s toll-free hotline has remained high. There were 36,830 calls for customer support during the first two weeks of November, according to the exchange. The average wait time for callers was 22 minutes.

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