Following up on the news that Bellevue-based Talisma had a record 2006 in terms of customer growth, the company said it was making a number of executive changes.
Talisma, which develops customer relationship management software, said yesterday that it has promoted Chief Financial Officer Wade Pfeiffer to the additional post of chief operating officer.
It also named Brad Birnbaum, former vice president of product development, as chief technology officer.
And, to replace Birnbaum, the company hired Dan Mason as Vice President of Development. Talisma also hired Sharon Thompson as vice president of human resources.
Talisma acquired eAssist in 2004 and Knowledgebase.net in 2005.
Since then, Talisma said, it has signed a company record 266 new customers in 2006, which exceeds the new customer count of the five previous years combined.
In a release, Talisma’s CEO Dan Vetras said: “”Last year was very successful for Talisma because of the growing demand for CIM (Customer Internaction Management software), but it is only a precursor of what is to come….Even though we’ve just had the best year in our company’s history, we’re confident that 2007 will significantly exceed our previous accomplishments.”