Microsoft and Google are having compatibility issues. Microsoft says Google software disables some features in Outlook, the company’s e-mail and calendar software.
In a blog item posted by the Outlook team at 1:56 a.m. today, Microsoft developers said the Google Apps Sync, a plug-in, disables the search function in Outlook, making it difficult to search through the 1,000 e-mails in your inbox.
The Outlook team has complained to Google, according to the blog item. Google says in its enterprise blog that it’s working to fix the issue, but so far the solution it is suggesting is to uninstall Apps Sync.
Update 11:06 a.m.: The incompatibility issue is between Google Apps Sync and Windows Desktop Search, which runs the search function in Outlook behind the scenes. If the user gets under the hood in Outlook and disables the Windows Desktop Search function in Outlook, then Outlook data will be searchable.
It’s like I work for tech support. Did you try restarting?