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Microsoft Pri0

Welcome to Microsoft Pri0: That's Microspeak for top priority, and that's the news and observations you'll find here from Seattle Times technology reporter Matt Day.

July 20, 2011 at 8:06 AM

Microsoft cloud email BPOS had short outage Tuesday

Microsoft’s cloud email service BPOS, or Business Productivity Online Services, had a short outage on Tuesday evening that lasted about 13 minutes.

The company said via Twitter that customers in North and South America were reporting problems accessing email at 10:45 p.m.

At 10:54 p.m. the company tweeted that the service was back online.

I have asked Microsoft whether these BPOS outages also affect Office 365 customers. I will update here when I hear back.

Office 365 is the new version of BPOS that Microsoft started selling on June 28. Office 365 includes Exchange, SharePoint, Lync, Word, Excel and PowerPoint as a Web service that Microsoft sells by subscription. The service is guaranteed to work 99.9 percent of the time. In a month, that means the service could be down for 43 minutes.

Both BPOS and Office 365 compete with Google Apps, the pay version of Docs and Gmail that Google sells to businesses.

Microsoft has said that because it runs on newer server software, Office 365 is more stable than BPOS was.

Here are Microsoft’s tweets from Tuesday evening.

.bbpBox93376023139332096 {background:url(http://a2.twimg.com/profile_background_images/114843977/twitter_bg.jpg) #ffffff;padding:20px;} p.bbpTweet{background:#fff;padding:10px 12px 10px 12px;margin:0;min-height:48px;color:#000;font-size:18px !important;line-height:22px;-moz-border-radius:5px;-webkit-border-radius:5px} p.bbpTweet span.metadata{display:block;width:100%;clear:both;margin-top:8px;padding-top:12px;height:40px;border-top:1px solid #fff;border-top:1px solid #e6e6e6} p.bbpTweet span.metadata span.author{line-height:19px} p.bbpTweet span.metadata span.author img{float:left;margin:0 7px 0 0px;width:38px;height:38px} p.bbpTweet a:hover{text-decoration:underline}p.bbpTweet span.timestamp{font-size:12px;display:block}

#BPOS ops investigating alerts of email connectivity issues affecting Americas. Nxt update in 30 mins.less than a minute ago via web Favorite Retweet Reply

.bbpBox93379197824811008 {background:url(http://a2.twimg.com/profile_background_images/114843977/twitter_bg.jpg) #ffffff;padding:20px;} p.bbpTweet{background:#fff;padding:10px 12px 10px 12px;margin:0;min-height:48px;color:#000;font-size:18px !important;line-height:22px;-moz-border-radius:5px;-webkit-border-radius:5px} p.bbpTweet span.metadata{display:block;width:100%;clear:both;margin-top:8px;padding-top:12px;height:40px;border-top:1px solid #fff;border-top:1px solid #e6e6e6} p.bbpTweet span.metadata span.author{line-height:19px} p.bbpTweet span.metadata span.author img{float:left;margin:0 7px 0 0px;width:38px;height:38px} p.bbpTweet a:hover{text-decoration:underline}p.bbpTweet span.timestamp{font-size:12px;display:block}

Service restored for #BPOS. Customers reporting ability to access services. Dashboard updated.less than a minute ago via web Favorite Retweet Reply

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