The Windows Phone folks say they’re temporarily stopping the publishing of new apps in the Windows Phone Marketplace until they can issue a fix for a glitch that’s causing some phones to not install new apps or updates of exiting apps.
Some Windows Phone users who try to download a new app or update an existing one are seeing an error message telling them to retry installing the app or, if updating, to uninstall and reinstall the app, according to the official Microsoft Answers forum.
Apparently, the problem is with the digital certificates used to sign apps, and affects only phones that upgraded to Windows Phone 7.5 from older handsets, according to the official Windows Phone Blog.
The problem affects apps that are new or that have issued recent updates, including The New York Times, WhatsApp, and Translator from Bing — a small percentage of the overall apps available, Microsoft said.
The issue apparently emerged after the Aug. 3 deployment of the Windows Phone Dev Center, which includes a rebuilt backend infrastructure, according to Microsoft.
Microsoft says it’s planning to roll out a fix and, in the meantime, advises users to ignore the error message and to not uninstall any apps “since you likely won’t be able to download them again until the issue is resolved. Also, you’d lose any saved data for that app,” the Windows Phone Blog says.