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August 14, 2013 at 10:57 AM
Service outages hit Outlook.com, SkyDrive
Service outages have hit Outlook.com and SkyDrive, with some people unable to access their emails, get address book change notifications or access their files on SkyDrive.
The company, on its service status page, said it’s working on those problems and will have updates later today.
A statement from Microsoft said the outage are affecting “a small number” of customers.
[Update 12:10 p.m.: SkyDrive appears to be functioning normally again, according to Microsoft's service status page.]
[Update 2:15 p.m.: Regarding Outlook.com, Microsoft says in the service status page: "We identified a solution to the problem and have brought most services back online. The rest of services are being brought up gradually."
A statement sent from the company did not identify the cause of the problems. The statement goes on to say: "We have restored web access for all users but some people might still see issues with their mobile devices. We are working to restore full mobile access as quickly as possible."]
[Update 4:52 p.m.: Microsoft's service status page says: "Access to email through Outlook.com has been restored. We are currently working to resolve issues syncing email with your mobile device."
Still no word on the cause of the problems.]