In a handy win for Windows Phone, Delta Air Lines announced that it’s equipping its 19,000 flight attendants with Nokia Lumia 820 handsets.
The handsets will be used to streamline on-board purchasing, including for credit card purchases and seat upgrades. The company says that in the future, the devices will also include the ability to read coupons displayed on a customer’s mobile device, and the ability to provide customer-specific information to flight attendants to enable more personalized service.
The program used by Delta was developed by Microsoft, Avanade and AT&T. Seattle-based Avanade, which provides business technology solutions and services based on Microsoft offerings, developed Delta’s program on its Avanade Mobile Airline Platform, which itself is based on the Microsoft Dynamics for Retail mobile point-of-sale platform. It runs over WiFi and AT&T’s 4G LTE network.
Windows Phone has slowly been inching up in market share. Research firms Gartner and IDC have placed Microsoft’s smartphone operating system in third place worldwide, overtaking fourth-place BlackBerry.