September 7, 2013 at 8:24 PM
Last week, for the first time ever, I walked into a store and bought something with nothing.
I was at the shoe counter at Nordstrom, a pair of Under Armour sneakers boxed and ready to go. I’d forgotten my Nordstrom notes — coupons the store mails customers who use its credit card — and asked the sales associate to look them up. He did.
“Do you want to buy this with your Nordstrom card?” he asked.
“Yes,” I said, opening my wallet.
“Don’t bother,” he said, looking at his screen and pressing a button. “You’re all set.”
Back home, I pulled out my wallet and looked inside. There was my license, the credit card I didn’t need, a bunch of business cards and gift cards I forgot I had and, tucked in the back, some stray $1 bills I didn’t remember putting there.
It’s hard to imagine a world without cash. It’s harder to imagine a world without wallets. But the way things are going, you have to wonder if we’re destined to lose both.
June 29, 2013 at 8:08 PM
Remember when grocery store self-checkout was the future?
The bulky talking machines have been around for more than a decade, and I’ve used them maybe four times. I finally noticed the 12 that are huddled in the University Village QFC when my husband went straight for them a few months ago. On the day of the Fremont Solstice Parade, I found myself lined up behind them at the Fremont PCC. But only because there was no other way with that crowd that I was going to pay for my sandwich in time for the naked bike ride.
There was talk in the early 2000s that self-checkout lanes would soon handle all grocery-store transactions. Now we know better. Everyone likes control and convenience, but some of us (raises hand) don’t want to do more work. Supermarkets like Boise-based Albertsons cut back on self-checkout lanes when it became clear that the machines are an option, not a revolution.