Follow us:

Northwest Traveler

Travel news, consumer advice and trip reports for the Northwest and beyond.

January 21, 2013 at 6:00 AM

The TSA’s Aloha spirit in Hawaii

After my stay on the slow-going Hawaiian island of Molokai, I’d become so relaxed and carefree that I wasn’t in my usual neurotic traveler mode of checking and rechecking that I had everything with me. The result: I forgot my laptop at the TSA security checkpoint when transferring flights at the Honolulu airport.

Airport security checkpoints can be hectic anywhere in the world. Reminder: Be sure you have all your belongings when you head for your gate. (Associated Press file photo)

I realized my laptop was missing that night after arriving at my next stop, Kauai. I found the TSA lost-and-found phone number in Honolulu and left a message.

Bright and early the next morning at 6:40 I get a call from the TSA in Honolulu. “Aloha,” says a cheerful man named Ron who gets me to identify the laptop and gives me details, which I scribble down in my sleepy state, on how to email him to authorize its release to an airport business center that can ship it home to Seattle for me.

Just like that it’s all sorted out. And it’s a good-news story about the TSA, the government agency that most travelers love to hate.

Thank you, Ron, and aloha.

0 Comments | Topics: airport lost and found, airport security, Hawaii

COMMENTS

READER NOTE: Our commenting system has changed. Find out more.

No personal attacks or insults, no hate speech, no profanity. Please keep the conversation civil and help us moderate this thread by reporting any abuse. See our Commenting FAQ.


Advertising
The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►