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Northwest Traveler

Travel news, consumer advice and trip reports for the Northwest and beyond.

May 28, 2014 at 2:11 PM

Washington opens tourist-information call center

8/10/2012 Headline:   Byline: Ellen M. Banner Caption: LO -- TOP OF SPACE NEEDLE -- 08102012 Visitors and tourists crowd together on the observation deck of the space needle on a warm sunny Friday afternoon in Seattle. 123357 Writer:  Sightseers line the top of the Space Needle in Seattle; a new tourist-info call center hopes to lure more visitors to Washington. ( Ellen M Banner photo / The Seattle Times, 2012)


Sightseers line the top of Seattle’s Space Needle: A new tourist-info call center hopes to lure more visitors to the city and state. (Ellen M Banner photo / The Seattle Times, 2012)

Budget cuts decimated Washington’s tourism promotion in recent years. The state’s tourism office was closed in 2011, leaving visitors without one-stop shopping for  information on Washington destinations.

Ever since, the Washington Tourism Alliance,  an industry-spurred group, has been trying to revive tourism marketing and lure visitors.  Its latest effort, announced Wednesday, is a new call center that provides advice and information on Washington destinations and attractions.

The ExperienceWA Call Center is now open seven days a week from 8:30 a.m. to 5:30 p.m. at 800-544-1800. Staff can give advice and take orders for the Washington State Visitors’ Guide.

The call center is funded by a grant from the Washington State legislature.

Comments | More in Tourism industry, Washington state | Topics: Experience WA, Tourism promotion, Washington Tourism Alliance

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