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Northwest Traveler

Travel news, consumer advice and trip reports for the Northwest and beyond.

Category: airlines
February 11, 2015 at 3:32 PM

Take our poll: Should United honor ultra-cheap tickets sold during computer glitch?

A few thousand passengers snagged great deals on United Airlines tickets early Wednesday, thanks to a computer glitch. Some gleefully bought  London-Newark first-class tickets online  for as little as  $75. Now it’s reported that United is voiding those ultra-cheap tickets that were the consequence of an exchange-rate error.   Is that right, or should passengers be…


Comments | More in airlines, United Airlines | Topics: cheap tickets, computer glitch, voiding tickets

October 15, 2014 at 9:29 AM

The official word on tracking passengers from Ebola-linked U.S. flight

  U.S. Customs and Border Protection Officers conducting Ebola screening at JFK International Airport in New York. Four other U.S. airports begin Ebola screening Thursday of passengers arriving from Ebola-affected countries of West Africa.  (CBP / EPA photo) A second Texas health-care worker was diagnosed with Ebola the day after she flew on a Frontier Airlines…


Comments | More in airlines, Ebola | Topics: CDC, Frontier Airlines, Texas

September 29, 2014 at 12:39 PM

Cellphone chatter in the air? The No’s have it (big time)

Should cellphone chatter be added to the crowded Coach cabin on U.S. flights? No, readers say. ( photo by Marty Katz/The New York Times) Most readers hate the idea of allowing cellphone conversations throughout airplane flights, according to the results of an unscientific (and somewhat cheeky) Northwest Traveler poll. When European regulators announced last week


Comments | Topics: airline regulations, cellphone regulation, cellphones on planes

September 26, 2014 at 12:05 PM

As barn door opens on cellphones, how beastly will flying get? (Take our poll)

Cellphone users may soon be able to continue that conversation right on to the plane — in Europe. (photo by Tim Boyle/Getty Images) Arggh! A wire story Friday reports that Europe will allow cellphone conversations on airplanes. The Cologne-based European Aviation Safety Agency said that starting immediately, European airlines can, at their own discretion, allow passengers…


Comments | Topics: air rage, air travel, cellphones on planes

August 27, 2014 at 1:36 PM

The airline reclining seat battle: And the winner is …

In our dreams: Business-class seats have lots of space, like these on a Lufthansa Boeing 747. Back in coach on some airlines, passengers are squished and cranky – and evening fighting over reclining seats. (Benjamin Kilb/NYT, 2013) You the people have spoken in our completely unscientific poll about the right to recline, or not to recline, …


Comments | More in airlines, reclining seats | Topics: emergency landing, Knee Defender, passengers fight

July 22, 2014 at 10:06 AM

Flights to Tel Aviv banned; here’s the fine print

Here’s the fine print from the FAA on banning U.S.  airlines’  flights to Tel Aviv, Israel,  after a rocket landed near the airport. ——————— FAA Statement–Notice to Airmen Issued for Ben Gurion International Airport At 12:15 EST on July 22, 2014, the FAA issued a Notice to Airmen (NOTAM) informing U.S. airlines that they are prohibited from…


Comments | More in airlines, airports, security | Topics: FAA, flight ban, Tel Aviv

June 25, 2014 at 5:14 PM

Open plane door and, oops, emergency slide deploys

An emergency-evacuation slide accidentally deployed on an Alaska Airlines plane. (Photo via Flyer Talk.) It’s not what you want to happen when you open the plane’s door at an airport  — the emergency- evacuation slide springing open to wave vertically in the breeze. The emergency slide accidentally deployed on an Alaska Airlines plane that arrived at Wrangell…


Comments | More in airlines, Alaska, Alaska Airlines | Topics: emegency evacuation slide, Wrangell

June 24, 2014 at 2:44 PM

Automated passport kiosks speed up Sea-Tac, other airports

A traveler uses an automated passport-clearance kiosk at New York’s JFK airport. (CBP photo.) Sea-Tac Airport’s international arrivals area can be cramped and frustratingly slow, with tired passengers snaking through long lines and sometimes waiting more than an hour for passport clearance. But the Automated Passport Control kiosks that have been set up in Seattle and some…


Comments | More in airlines, airports, passports, Sea-Tac Airport | Topics: Automated Passport Control, Customs and Border Protection

May 27, 2014 at 10:17 AM

Delta adding Seattle flights to Maui, Mexico and more

Delta Air Lines is adding more flights from Seattle to popular beach and ski destinations, plus regional service to Spokane,  as it keeps strongly expanding service at Sea-Tac Airport and continues to give regional powerhouse Alaska Airlines a run for the money. Delta  plans to add service from Seattle to Maui plus to Cabo San…


Comments | More in airlines, Alaska Airlines, delta airlines | Topics: Alaska-Delta competition, Sea-Tac Airport, Seattle hub

May 21, 2014 at 9:59 AM

Airlines may have to show all on extra fees

Which flight? Under proposed regulations on airline fees, travelers would find it easier to comparison-shop among airlines. (AP file photo / Mark Lennihan) Travelers will be able to see what an airline ticket really costs – and comparison-shop more easily among airlines – under new regulations proposed by federal authorities. Under a consumer-protection rule proposed Wednesday, airlines…


Comments | More in airlines | Topics: airlines fees, checked-bag fee, fee disclosure

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