I was surprised to see the article in The Times questioning the efficacy of Metro’s RapidRide [“Has RapidRide helped or hurt Seattle bus service?” FYI Guy, Jan. 28]. It’s about time.
First of all, they spent millions buying far more expensive buses with capacity beyond what could be justified by rational ridership projections. Even if some routes needed the increased capacity during the peak commute, they would have been far better off with more frequent service using regular buses.
Second, their decision to spend additional millions creating stops with electronic billboards telling riders when the next bus will arrive is of dubious value. Surely most of the stops they chose to put the billboards previously had printouts showing scheduled arrival times for the various buses. Most riders already knew or could easily find out when the next bus was scheduled to arrive.
What good is telling them the bus will be 5, 10 or 15 minutes late? By the time they get to the stop, they probably won’t have any choice but to wait.
Bill Hirt, Bellevue