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Northwest Voices

Seattle Times letters to the editor

Topic: Terry Thomas

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January 27, 2014 at 6:38 PM

My own research into Yelp doesn’t back up extortion claims

To test guest columnist Terry Thomas’ claims [“What is Yelp? An impartial review site or an aggressive ad company?” Opinion, Jan. 16] that the reviews are biased based on sponsorship, I did a quick search for businesses that were offering “Yelp Deals.” This is something the consumer must purchase through Yelp, and a…

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Comments | More in Internet | Topics: Susan Chang, Terry Thomas, Yelp

January 21, 2014 at 6:43 PM

Yelp: I’ve also been extorted by the online reviews site

Terry Thomas’ guest column, “What is Yelp? An impartial review site or an aggressive ad company?” [Opinion, Jan. 16] puts into words the exact experience that our business has gone through with the online review website. Start with extremely positive reviews from customers and colleagues, written in long thoughtful paragraphs with five stars. Next,…

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Comments | More in Business | Topics: online reviews, Terry Thomas, Yelp