Follow us:

The Seattle Sketcher

An illustrated journal of life in the Puget Sound region by Times artist Gabriel Campanario.

January 4, 2010 at 4:21 PM

New Year’s resolution: load ORCA card every month

orcacard123109m.jpg
Dec. 31, 2009 [Click sketch to view larger]
I almost forgot to load my ORCA card last month. Thank goodness for a tweet by @PITF_Seattle directing me to this story by Sam Machkovech at Publicola.net. Machkovech wrote about long lines at Westlake and misinformed commuters wanting to talk to a human instead of using the ticket vending machines (TVMs) to load their cards.
On Thursday, I went down to load mine and I used a TVM. It was super easy. No lines. No problems.
But I see how people could get confused. The TVM says “Tickets” and you don’t know you can reload your card until you start pushing the buttons on the screen. I like Machkovech’s suggestion of adding signage to help direct people to the out-of-sight TVMs. A sign shouldn’t be too hard to make. I can sketch one pretty fast.

Comments

COMMENTS

No personal attacks or insults, no hate speech, no profanity. Please keep the conversation civil and help us moderate this thread by reporting any abuse. See our Commenting FAQ.



The opinions expressed in reader comments are those of the author only, and do not reflect the opinions of The Seattle Times.


The Seattle Times

The door is closed, but it's not locked.

Take a minute to subscribe and continue to enjoy The Seattle Times for as little as 99 cents a week.

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►