Follow us:

Sounders FC

Daily coverage of Seattle Sounders FC, MLS and world soccer.

July 3, 2013 at 9:47 PM

Sounders apologize for long lines stemming from new security measures

Many Sounders FC fans suffered massive delays getting into CenturyLink Field for Wednesday’s home game against D.C. United. It was the first day of a new security policy where fans had to be screened by handheld metal detectors upon entry to the stadiums. Lines stretched out to Safeco Field and some fans claimed to wait up to 40 minutes to get in.

The Sounders posted an apology on Twitter before the game (see above) and this statement on their website: “We apologize for any inconvenience and delays in entering the stadium for tonight’s match. We did not have adequate points of entry for wanding.  We completely understand your frustration. Fan safety remains our highest priority and we promise to get this right. Thank you for your patience.”

Coach Sigi Schmid and part owner/general manager Adrian Hanauer addressed the issue afterward:

*     *     *

SIGI SCHMID, head coach

(Opening statement to press conference…) “First off, obviously we noticed at the start of the game a lot of our fans hadn’t been able to get to their seats. So we as a team always feel bad about that, because we want our fans to be able to see every minute of every game. We understand there was a little bit of a hiccup, and hopefully that will be resolved as we move forward in the future. But we never want our fans to miss any parts of our game. As a team we want to make sure they know we missed them at the beginning of the game.”

ADRIAN HANAUER, part owner and general manager

(What went wrong?) “Wow. I’m not sure I’m quite to the point where I can tell what went wrong. We’re 10 minutes after the game. I don’t know. I don’t know what went wrong, but for sure we’re going to figure out what went wrong. I probably need to start collecting some information first before we make huge statements about it, but if it was a problem, which it appears it was, we’re going to fix it. As one of the owners, we’re going to get it for sure, dead-on right before we do it again, if I have anything to do with it, because anything that inconveniences our fans in a way that can be avoided, just not going to happen.”

(What were your thoughts when the game kicked off with thousands of empty seats?) “That we clearly have a problem. That either everybody in our stadium is arriving late or they’re waiting outside trying to get in. So obviously to Sigi’s point, we want the fans in the seats when the game starts.”

(Fair to say you didn’t anticipate this?) “Fair to anticipate that that wasn’t our plan, yes.”

(Is the preference is to get metal detectors right instead of scrapping the idea?) “Yes.”

COMMENTS

READER NOTE: Our commenting system has changed. Find out more.

No personal attacks or insults, no hate speech, no profanity. Please keep the conversation civil and help us moderate this thread by reporting any abuse. See our Commenting FAQ.


Advertising
The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►