Follow us:

The Today File

Your guide to the latest news from around the Northwest

April 10, 2014 at 5:32 AM

Statewide 911 service restored after overnight outage

UPDATE: 1:20 p.m. |A team of CenturyLink technicians is investigating the cause of a hours-long interruption of 911 services across Washington early today.

“This is very serious. Our  customers’ safety is our top priority,” said Jan Kampbell, CenturyLink’s spokeswoman for Western Washington.

The service interruption was detected about 1 a.m., and by 8 a.m., the company reported that service was fully restored to all 911 centers.  During the interruption, some calls to 911 did go through to emergency services, but other calls got only a busy signal, Kampbell said.

Early reports linked the problem to a service interruption in Sheridan, Ore., but Kampbell said that was a separate and unrelated problem.

Original post:

Emergency 911 phone service was restored to agencies across the state Thursday morning after a problem with the phone system shut down service to many overnight.

Kerry Zimmer, CenturyLink spokeswoman, said it’s unclear what caused the problem, which hit about 1:30 a.m., originating in Sheridan, Ore.

At 8 a.m.,  Zimmer said services had been fully restored.

Comments | More in General news | Topics: 911, outage

COMMENTS

No personal attacks or insults, no hate speech, no profanity. Please keep the conversation civil and help us moderate this thread by reporting any abuse. See our Commenting FAQ.



The opinions expressed in reader comments are those of the author only, and do not reflect the opinions of The Seattle Times.


Advertising
The Seattle Times

The door is closed, but it's not locked.

Take a minute to subscribe and continue to enjoy The Seattle Times for as little as 99 cents a week.

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►