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Your guide to the latest news from around the Northwest

May 6, 2014 at 6:48 PM

High user traffic interrupts online testing in some schools

A computer glitch interrupted students in an undetermined number of schools around the state while they were taking an online standardized test Tuesday, preventing some from logging in and stopping others mid-test.

State officials do not know how many students or schools were affected,  but among districts reporting problems were Seattle, Lake Washington and Issaquah.

Data Recognition Corporation, the company that handles testing for several states, including Washington’s online administration of the Measurements of Student Progress tests, told the state that an unexpected surge of traffic overwhelmed the company’s servers at about 9:20 a.m.

The surge died down about 9:35 a.m, said Kristen Jaudon, spokeswoman for the state Office of Superintendent of Public Instruction.

It was not clear how many schools were able to finish the testing and how many are rescheduling it.

The MSP is the state’s exam in reading and math for students in grades 3-8, writing in grades 4 and 7 and science in grades 5 and 8.

It’s available online or with paper and pencil. Districts and schools can choose when they want to give the exams within a testing window, which for the online versions began April 24 and ends May 31.

The Minnesota-based testing company told OSPI that it has added extra servers and no student answers were lost.

“Kids won’t have to take those same questions again and they will just pick up where they left off,” though they won’t be able to go back and change answers to questions they had answered before the glitch,  Jaudon said Tuesday afternoon.

 

Comments | Topics: Measurements of Student Progress, testing

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