Update at 1:04 p.m.: An airport spokesman says the jetway did not collapse, but lowered slowing like a tire deflating.
Update at 11:50 a.m.: A Sea-Tac Airport spokeswoman said passengers aboard a Phoenix flight to Seattle were getting off the plane when the jetway leading to the terminal dropped 6 to 8 feet this morning.
“What happened was there was a mechanical failure that made the jet bridge drop six to eight feet. There were no injuries,” said Christina Faine.
Some passengers, aboard Southwest Airlines flight 570 from Phoenix to Seattle, had already deplaned when the jetway fell. Others had to use a stairway that was brought in, Faine said.
The plane was slated to continue to Chicago Midway International Airport.
A Southwest Airlines spokeswoman issued the following statement:
“We’re thankful to report that there were no injuries today at Sea-Tac International Airport following an issue with a passenger jetbridge related to flight 570 that arrived from Phoenix. Roughly 60 Customers had deplaned when the jetbridge suddenly lowered by approximately six feet due to an apparent mechanical failure. The remaining Southwest Airlines Customers deplaned from another door near the rear of the aircraft via airstairs. We’re working to accommodate our affected Customers as this aircraft remains out of service pending our inspections.”
Update at 11:28 a.m.: Officials at Sea-Tac say the jetway dropped about 6 feet. All passengers were able to deplane safely.
Engineers are checking the airplane for damage.
Original post: A jetway leading from a terminal to a plane at Seattle-Tacoma International Airport malfunctioned this morning, according to an airport spokesman. There were no injuries.
Perry Cooper, airport spokesman, said the jetway malfunctioned shortly after 10:30 a.m. He downplayed media reports that indicated the jetway had collapsed, although video from the airport showed the jetway was apparently close to the tarmac.
Cooper wasn’t immediately sure if the jetway was attached to an incoming or outgoing flight.
The incident occurred at a Southwest Airlines flight at the B14 gate, according to media reports.
Cooper said the malfunction may have occurred in the jetway’s hydraulics.
This post will be updated once we have additional information.