An estimated 6,000 Frontier Communications Corp. customers around Redmond have been without internet, TV and phone service since about 9:30 Saturday morning.
The outage is due to a construction crew cutting through fiber and copper cables at 15802 Bear Creek Parkway (at the corner of Bear Creek Parkway and Redmond Way.)
Crews have been on site all day working to restore service as quickly as possible, Frontier spokeswoman Vicky Oxley said Saturday afternoon. She noted the construction crew – which was not a Frontier crew – caused considerable damage.
Frontier is working on setting up temporary facilities and equipment in the area until services can be fully restored.
“Frontier understands the importance of staying connected. We will work around the clock to restore these services to the Redmond community,” Oxley, said in a statement.
This portion of Redmond Way is closed for the weekend due to construction related to the Redmond Way Stormwater Treatment Facility Project. Crews are installing a pipe and repairing pavement between Bear Creek Parkway and the QFC entrance. The same location will be closed next weekend, also.
More information about the Redmond Way Stormwater Treatment facility project can be found at www.redmond.gov/downtown.