Follow us:

The Today File

Your guide to the latest news from around the Northwest

September 20, 2014 at 4:25 PM

Frontier network down around Redmond

An estimated 6,000 Frontier Communications Corp. customers around Redmond have been without internet, TV and phone service since about 9:30 Saturday morning.

The outage is due to a construction crew cutting through fiber and copper cables at 15802 Bear Creek Parkway (at the corner of Bear Creek Parkway and Redmond Way.)

Crews have been on site all day working to restore service as quickly as possible, Frontier spokeswoman Vicky Oxley said Saturday afternoon. She noted the construction crew – which was not a Frontier crew – caused considerable damage.

1411239882416

Pulled up cables at the Beer Creek Parkway construction site (photo: Frontier Communications)

Frontier is working on setting up temporary facilities and equipment in the area until services can be fully restored.

“Frontier understands the importance of staying connected. We will work around the clock to restore these services to the Redmond community,” Oxley, said in a statement.

This portion of Redmond Way is closed for the weekend due to construction related to the Redmond Way Stormwater Treatment Facility Project. Crews are installing a pipe and repairing pavement between Bear Creek Parkway and the QFC entrance. The same location will be closed next weekend, also.

More information about the Redmond Way Stormwater Treatment facility project can be found at www.redmond.gov/downtown.

Comments | Topics: frontier cable, Internet, outage

COMMENTS

No personal attacks or insults, no hate speech, no profanity. Please keep the conversation civil and help us moderate this thread by reporting any abuse. See our Commenting FAQ.



The opinions expressed in reader comments are those of the author only, and do not reflect the opinions of The Seattle Times.


The Seattle Times

The door is closed, but it's not locked.

Take a minute to subscribe and continue to enjoy The Seattle Times for as little as 99 cents a week.

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►